{"id":3183,"date":"2024-04-19T15:42:26","date_gmt":"2024-04-19T13:42:26","guid":{"rendered":"https:\/\/www.rentila.pt\/support\/?p=3183"},"modified":"2025-11-14T21:46:16","modified_gmt":"2025-11-14T20:46:16","slug":"como-contactar-o-suporte","status":"publish","type":"post","link":"https:\/\/www.rentila.pt\/support\/archives\/3183","title":{"rendered":"Como contactar o suporte?"},"content":{"rendered":"<h3>Como contactar o suporte?<\/h3>\n<p>Pode contactar a nossa equipa de suporte <a href=\"#\">via chat<\/a>. Para o fazer, clique no \u00edcone de conversa\u00e7\u00e3o localizado no canto inferior direito da p\u00e1gina.<\/p>\n<p>Tamb\u00e9m poder\u00e1 contactar-nos por correio eletr\u00f3nico para <a href=\"mailto:contact@rentila.com\">contact@rentila.com<\/a>.<\/p>\n<p>Por favor, tenha em aten\u00e7\u00e3o que, atualmente, n\u00e3o oferecemos apoio telef\u00f3nico.<\/p>\n<p>A nossa equipa de apoio responder\u00e1 o mais rapidamente poss\u00edvel.<\/p>\n<h3>Como formular o seu pedido?<\/h3>\n<p>Ao contactar o nosso servi\u00e7o de apoio, \u00e9 aconselh\u00e1vel fornecer uma descri\u00e7\u00e3o detalhada do seu problema, eventualmente acompanhada de capturas de ecr\u00e3 ou de um v\u00eddeo. Por favor, especifique tamb\u00e9m:<\/p>\n<ul>\n<li>As a\u00e7\u00f5es que tomou ou o problema com que se deparou.<\/li>\n<li>Um exemplo concreto da sua conta.<\/li>\n<li>Informa\u00e7\u00f5es sobre o seu navegador ou a aplica\u00e7\u00e3o m\u00f3vel que est\u00e1 a utilizar, incluindo o tipo e a vers\u00e3o.<\/li>\n<\/ul>\n<p>Isto ajudar-nos-\u00e1 a compreender melhor a sua situa\u00e7\u00e3o e a prestar-lhe uma assist\u00eancia eficaz.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Como contactar o suporte? Pode contactar a nossa equipa de suporte via chat. Para o fazer, clique no \u00edcone de conversa\u00e7\u00e3o localizado no canto inferior direito da p\u00e1gina. Tamb\u00e9m poder\u00e1 contactar-nos por correio eletr\u00f3nico para contact@rentila.com. Por favor, tenha em aten\u00e7\u00e3o que, atualmente, n\u00e3o oferecemos apoio telef\u00f3nico. A nossa equipa de apoio responder\u00e1 o mais<\/p>\n","protected":false},"author":1001003,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3183","post","type-post","status-publish","format-standard","hentry","category-start"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Como contactar o suporte? Centro de ajuda - Rentila<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rentila.pt\/support\/archives\/3183\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Como contactar o suporte? 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